ReStore Associate

Overview

Job Summary:
The ReStore Associate is responsible for assisting the Store Director, Managers, and other employees in the daily operations of the retail store. Under general supervision, ReStore Associates work in a retail/warehouse environment loading and unloading items from vehicles, providing outstanding customer service, receiving and pricing items for sale, operating a cash register, organizing and cleaning the store, and training and supervising individual and group volunteers from diverse backgrounds and age groups.

Essential Duties and Responsibilities include the following (other duties may be assigned):
1. Work with others to organize and maintain store safety and cleanliness.
2. Assist with the unloading of merchandise from vehicles. Assist with the carrying large sold items and loading into customer’s vehicle.
3. Personally provide customers and donors with courteous and prompt service at all times. Identify and respond actively and with sensitivity to the needs of all customers. Relay any customer concern (with regard to service, pricing, and/or quality of merchandise) to Store Manager or Director.
4. Accurately price merchandise for sale in the ReStore. Interpret and apply pricing procedures and accurately price items. Research prices on the Internet for new and unique items and provide information to ReStore management to price merchandise.
5. Maintain a working knowledge of existing and new products in the store, including location and pricing.
6. Maintain an awareness of current advertisements and promotions.
7. Accurately and efficiently operate cash register, including charging customers the correct price for merchandise and following cash register transaction and closing procedures. ReStore Associates must maintain a high level of awareness and accuracy when handling bankable tenders. Safeguard confidential information, cash and credit card information, and merchandise.
8. Interpret and follow policies and procedures for Habitat for Humanity MidOhio and the ReStore.
9. Coordinate and cooperate with other volunteers, staff, and community service people making the experience pleasant and meaningful.
10. Demonstrate a commitment to the quality improvement process and the philosophy of continuous improvement in the ReStore.
11. Participate as a team player in all phases of the ReStore.
12. Operate a Habitat for Humanity MidOhio vehicle to assist with pick and delivery of items.
13. Perform other duties and tasks as needed.

Job Requirements:
 High School Diploma or equivalent.
 Must be able to lift up to 50 pounds frequently and up to 75 pounds occasionally.
 Must be able to stand continuously, and squat, bend, and climb in/out of truck frequently.
 Must be able to work in varying weather conditions (such as, heat, cold, rain, snow).
 Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.
 Ability to read and interpret written instructions and procedures.
 Understand and respond appropriately to basic customer and employee inquiries.
 Read, write and communicate using English language sufficient to perform job functions.
 Able to wear all necessary personal protective equipment to perform job functions.
 Ability to perceive the nature of sounds and receive detailed information through oral communication at normal speaking levels with or without correction.
 Flexibility on work schedule, to include working weekends (Saturday and Sunday).
 Must be able to work at the Westerville Rd, Wilson Rd., or Bethel Rd. stores, as needed.
 Valid driver’s license, with a clean driving record.
 Previous work experience, retail and/or construction/home improvement materials experience a plus.