Overview

Summary for Customer Project Manager
The Customer Project Manager is responsible for ensuring high level of service to the customer in an efficient, safe and profitable manner. This role will entail working with both the internal and external customers in a manufacturing setting. This individual will be a liaison between the customer and business.

Essential Duties and Responsibilities of Customer Project Manager:

Establish, implement and develop a site wide quality assurance and process control program, with the aim of ensuring only fit for purpose products reach our customers and the production processes meet this requirement cost effectively.
Resolve customer problems and complaints through investigation and root cause analysis and visit problem job sites when requested.

 

Implement system of routine quality audits
Co-ordinate routine quality audits
Meet and report on agreed Key Performance Indicators.

Requirements / Education / Related Experience
Bachelor’s degree required or 5 years relevant experience.
Basic finance and accounting skills.
Good oral and written communication skills.
Ability to train, motivate and instruct employees.
Possess analytical problem solving skills.
Strong Microsoft office skills.
Full driving license.
Prepared to travel at short notice if required.
Able to work as an individual and as part of a team.